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INTENSIVE
COURSES
make use of your English
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“DESKWORK” |
| OBJECTIVE: |
Develop the ability to communicate confidently in English at your desk by improving your efficiency on the telephone and in emails. Overcome the feeling of panic when you receive a phone call in English through special strategies and expressions. Practise written English in concise but effective emails with the help of real examples and set expressions. |
| DESIGNED FOR: |
Managers, secretaries, administrative staff |
| DESCRIPTION: |
Practical sessions (“learning by doing”), where linguistic theory is applied in the form of simulations, role-plays, and short written exercises. Sessions include video camera recordings and subsequent feedback. |
| CONTENT: |
- Making and getting a call
- Leaving and taking a message
- Asking for information on the telephone
- Ending a call
- Different types of email
- Asking for and giving written information
- Useful expressions and connectors
- Formal and informal language
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| DURATION: |
Minimum of 5 hours, preferably in two sessions of 2.5 hrs. |
| PARTICIPANTS: |
Maximum of 8 participants per group, with a similar level (from low intermediate level upwards – level 3/4 on our scale). |
| TRAINERS: |
Native and fully qualified ICL trainers, all experts in language teaching and aware of the urgency and problems arising from the situation. |
| COST: |
Ask for a quote. |
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